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Support

Need a hand with Voice iT? We’re here to help. Email us at support@thevoiceit.com and we’ll get back to you, usually within one business day.

Getting started

  • Record a note — open the app, tap the record button, and speak. Stop recording to get an automatic transcript and summary.
  • Import audio — bring in an existing file (m4a, mp3, wav, webm and more) and Voice iT will transcribe it.
  • Meeting mode — turn it on to automatically label who said what in calls and interviews.

Account & sign-in

You can sign in with your email or with Sign in with Apple. If you’re having trouble accessing your account, email support@thevoiceit.com from the address on your account and we’ll help you recover it.

Plans, billing & subscriptions

  • Voice iT is free to start, with a Pro subscription and optional one-time minute packs available in the app.
  • Subscriptions purchased in the app are billed through your Apple App Store or Google Play account. You can view, change or cancel a subscription anytime in your store account settings.
  • To cancel on iOS: open Settings → your name → Subscriptions → Voice iT. Access continues until the end of the current billing period.

Your data & privacy

  • Delete a note — remove any individual note from within the app at any time.
  • Delete your account — you can permanently delete your account and its data from the app’s Settings, or email us to request deletion.
  • Read our Privacy Policy for how your audio and transcripts are handled.

Still need help?

Email support@thevoiceit.com with a short description of the issue and your device type, and we’ll sort it out.